Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Work is organized across dimensional metrology, coordinate measuring machine geometry and repair, CMM programming across major software platforms, and gage calibration spanning hand tools through granite surface plates.
Competence Framework
Competence for each discipline is defined against the standard the work is performed under: ISO 10360 for CMM verification, ISO 3650 for gauge block practice, and the relevant platform documentation for programming. Assessment is method-specific and reviewed on a fixed cycle, with re-verification required after an extended gap in a given method or a change in equipment.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release by a role independent of the individual who performed the measurement. Authorization to release a certificate is granted by discipline, so a technician authorized for gage calibration is not automatically authorized to release a CMM verification result. Authorization records are held against the role, not published by name.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling is confirmed once a request is scoped and a quotation accepted. On-site visits and ship-in bookings are coordinated to avoid conflicting commitments in the same service window, with continuity maintained through documented procedures covering handoff and escalation.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.